Frequently Asked Questions

Learn about PatientWell products, customer policies, and more.

Orders

Where do you ship your products to?

We currently only ship to the continental United States. We hope to be able to expand in the future!

How long will it take my order to arrive?

We do our best to process and ship all orders within 24 business hours. Once shipped, your order typically arrives within 3-7 days.

Can I make changes to my order after I place it?

If your order has not been processed for shipping yet, our customer service team will do its best to accommodate requests in a timely manner. Please reach out to info@patientwell.com to inquire as soon as possible.

What is your return policy?

We’re confident you’ll love our products, so we want you to try it risk-free. If you’re not satisfied with our Anti-Inflammatory Daily Formula within 30 days of your first order delivery, contact us and we’ll issue you a full refund (minus shipping & handling).

Due to the nature of our products, they cannot be reused in any way once they leave our facility. In order to avoid waste, we do not accept returns.

This policy is only available for orders within the USA.

Products

What is the optimal dosage for the Anti-Inflammatory Daily Formula?

2-3 capsules a day is the optimal dosage, but it may vary from person to person based on your size and weight.

Turmeric alone is poorly absorbed by the body and the reason why many companies add black pepper or BioPerine to their turmeric products, as this increases absorption 4x turmeric alone. Studies have recommended 1,600 mgs because of this poor absorption.

PatientWell’s Anti-Inflammatory Daily Formula fights inflammation six different ways and we use a turmeric formulation created by Meriva® that increases absorption by 29x. Our 1,000 mgs of turmeric provides more available turmeric than much larger dosages of competitive products.

When you combine the benefits of the additional Coenzyme Q10 (CoQ10), Boswellia Extract, Citrus Bioflavonoid Complex, Alpha Lipoic Acid (ALA), and Ginger Extract all in one formulation, you are receiving an excellent daily formula to fight the destructive agents of inflammation.

Why buy PatientWell products?

At PatientWell, as part of our due diligence, we study the available research to discover the most beneficial natural ingredients and the optimal dosage for each product. Our goal is to deliver the best products on the market at the most favorable prices.

Many brands fill their supplements with high doses of low-quality ingredients, but at PatientWell, we use only the very best ingredients in their most appropriate dosage to deliver your body optimal results. Why waste your time and money on products that are more hype than quality when you can use something that’s far more efficient?

Company

Where is PatientWell based?

PatientWell is based in Fishkill, NY.

Where are PatientWell products manufactured?

PatientWell products are manufactured in Georgia (USA).

Where do PatientWell products ship from?

Orders are shipped from New York.

Do you offer wholesale discounts to businesses or medical practices?

Yes, we are always looking to work with new partners! Please reach out to info@patientwell.com for more details.